After his crew called to let Jon know our house was experiencing sewer line issues for the second time in several months (I had used a different company the first time), he went out of his way to bring a camera and explore the line with them while I watched and he explained to me what we were seeing. He pointed out good spots and a couple trouble areas that needed to be addressed and provided several detailed options for how we might take care of them. I appreciated his experience as a plumber because I felt his recommendations were based on resolving the problem in a way that worked best for us, and not simply selling us a service. I will be calling him to schedule our long-term solution, and I am thankful to have found such a great person and company to work with!
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