Worst movers I've ever dealt with. Once I booked with main person, I finalized with another person who promised me a guaranteed delivery date of Dec 31st because of my situation. Day of move (Dec 16th) came and movers were scheduled to be there between 8 and 11am, but didn't show until 4:30pm and it took them 3 hours to pack the truck with what amounted to a studio size apartment or less. So they wasted my entire day. While movers were there, one took a crap in my bathroom (for at least 10 min) and stunk up the entire apartment.
Each time I called to check in on my move I got a different story; some told me it was on the way, some told me it was in CA in storage. As the guaranteed day got closer, I could not get a straight answer. Then they told me it would only be 2 days late and I was promised $30/day that they were late. I was stuck in NH waiting for my stuff so I could store at family house, meanwhile missing days of work in NY because they couldn't tell me when it would be delivered. Because I had to return to NY, I asked them to change delivery and they agreed and said they wouldn't charge me. Went back to NY since they promised delivery on Jan 2nd. Did not receive my stuff until January 16th which was ONE MONTH after my stuff was picked up. They gave me $30/day for late, but then deducted a change fee for changing to NY (which was more convenient for them and I HAD to get back to NY because they were making me miss work), which I thought they shouldn't charge. Told me they would deliver between 1 and 5pm and didn't show up until 9.
Movers were horrible, customer service was horrible and they tried to nickel and dime me every time they could. I will not only never use them again, but I will gladly tell everyone my story so they will not use them either.