My son and his wife are first-time homeowners and their furnace was not firing so they called this company to look at it. I think Mark was the tech, and he convinced them that a new hot surface ignitor for the unit would be $358.I am sorry, but a $30 part and 10 min. to install is all it needed. My son is a Marine serving our country and his wife was home with a 3-week old baby and a 2 year old and we were on our way from California for a visit so she felt she needed to just get it fixed(not knowing she was being ripped-off). Way to go, Mark. I hope you can sleep at night and you think about ripping off the people who are fighting for your freedom.
Scott from California