This is an excellent service and Dawn Albrect made the whole process so easy. I didn't believe I would actually get a free move but I did! It was perfect for my budget. The movers were professional and even wanted to start early:) Dawn called me numerous times to make sure I filled out the online form so I got the date and time I wanted for my move. She made things work out even though I went to the apartment before talking with her. I really appreciated her positive attitude and her willingness to help me since I had a bit of a complicated situation. Kudos to Dawn and to the service of UMove Free!!