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nightmare 1 - Review by Guest | Autoland

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nightmare 1 1/12/2013

Hello there, I had my car fixed for the first time last year to get new belts and water pump. In the middle of the day they called and said they found out some oil leak while working on the belts. They asked for an extra $200 something to fix that. I let them do it. Total was $500 something. The invoice said they recommended a new axel in the front as the grease is leaking out and said its gonna make noise in the future when I make turns. They also said that it was not urgent and could be done in a year or so. Second visit this year, I went there to get new brake pads in the front and had the axel replaced by the way as it started making noise. Total was $350 something. Then I had oil changed at a gas station last week and the guy showed me oil was leaking again. So I called them for the oil leak issue. Plus the noise is still there after they put the new axel on. Now for the third visit this week, they said the oil leak is something different from what they did the first time and asked for $159 to fix this new oil leak. Ok, I let them do it again and they said there was no noise from the axel at all. After I got my car back I still heard noise from the front when I made turns. Also, I opened the hood and found a new crack on my air intake hose. I called the next day and stated there was a crack on the hose. I was gonna see if they can fix it or replace the hose. The manager said the crack was there before I took the car to their shop. Right, there was really a crack before I took my car there but that crack was wrapped by duct tape by someone else at some other shop long time ago. What I see now is a new crack at a different spot on the hose and I just found out after I got my car back. He did say he could wrap it up if I come by. I was gonna say “Okay…” but all the sudden, the manager shut me up and started yelling at me really loud on the phone, “You blame on me for the crack??? You are trying to get it done for free??? You think I am stupid?? Your car is too old. I refuse to work on your car any more!!! more
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