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Disappointed - Review by Guest | Contempo Ceramic Tile

Contempo Ceramic Tile

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Disappointed 1/9/2013

My wife and I redid our kitchen 2 years ago and had an excellent experience at Contempo, I'm not quite sure what has happened since then but the place has gone down hill. We are building a home and really would've appreciated the help but not only was the showroom not helpful we were completely ignored. When we did ask for help no one knew the answer to any of our simple questions regarding pricing and materials. They would go ask someone else who also didn't know the answer. I then asked to speak to a manager, her name was Katie, and I later learned she was not the manager 2 years ago which explains a lot about the change in service. She was just as incompetent as the girls working for her. She's incapable of following up. She told me to contact her directly if I had any questions or needed any additional help and she was either not there anytime I went in or would never return any of my calls. It saddens me to say what a horrible experience this was but I have since gone to Arizona Tile and had much better luck with service. I'm disappointed Contempo has gone so down hill, obviously there is an issue with management, hopefully that is taken care of soon for the sake of the company more
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