Hello all,
I purchased a used one owner 2001 nissan sentra with 60k on a Saturday afternoon. Monday on my way home from work the car died (150miles since saturday). It died in The milford city center, I called up Best ford to say I wanted a refund because this car cut out while driving down the road, losing brakes and power steering. Bill Haas told me when I bought the car it would come with a 3 day money back guarantee, they claimed not. They wouldn't even come tow me from Milford to their dealership. Luckily the car started up again but then died as I was pulling up the the light for the dealership. I had to fred flinstone the car to the dealership, not even joking. I had to leave the dealership around 5 but the Funny thing is their ford tech thought it might be the crankshaft sensor. Coincidentally after I got home that night and researched, the 2001 nissan sentra has had many recalls on the crankshaft sensor/components and i've found consumer safety complaints about the car cutting out even after the recall/replaced parts. I was at the dealer bright and early today (Tuesday) and the gm's discussed my situation and told me they would refund the purchase price only and not the dealer fee of 500$ (this was on the advertisement sign so I could not argue. They made a "exception" for me which wasn't really because I was shown and told I would have a 3 day money back guarantee. Don't believe their best ford warranty signs because its a scam and they are misleading. It says on the sign "every used best car comes with a 3 day money back guaranty" it doesn't say certified on it, so that sign itself can be taken for all used cars and not just certified ones. So basically I was sold a turd from a would be reputable dealership and was charged 500$ for driving 150 miles and wasting my own person time dealing with these guys. I am very lucky I took the car to work Monday and took the long way home (country roads) because me or someone could have been seriously injured if not killed. Veteran and Local buyer beware!
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