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cashier need to learn communication skills - Review by Guest | Wal-Mart



cashier need to learn communication skills 12/31/2012

I placed a six pack of Smirnoff on the counter and the policy was that the drinks could not be mixed, I had a green apple in the Raspberry ice six pack so I sent my daughter quickly to the back of the store to get it, then when she got there the cashier wanted her ID she said she touched it and I couldn't buy it which is understandable until I decided to go back and get it myself and stand in back of the line and when I finally got up to the cash register, she made my daughter show her ID and then attempted to say she couldn't sell it to the family. so here she had three six packs on counter that she had withheld. poor customer service. inform the customers before they are running back and forth and standing at the end of the line over and over. getting up there and then telling us what the rules are. it would have save a lot of time and embarrassment. mind you this New years and the line were long. more
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