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Terrible...just terrible!! - Review by Guest | Cufflinks Depot

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Terrible...just terrible!! 12/24/2012

Placed my order online and all looked fine. I live in Canada, and I put my address as such when ordering. It offered me free shipping, which obviously I opted for. Put in my CC details and got an email confirming the order. 2 days later I got an email from them saying they do not offer free shipping to Canada and I must pay $17-21 to ship it. Odd, as it offered me free shipping when I ordered. Also, they said I must call in with my CC details. Very strange as I entered it all online when ordering. I called in to see what was going on and the person I spoke to, while polite and friendly, was totally useless. She had no answer as to why it OFFERED me free shipping if it wasnt available for my country, and had no answers as to where my CC info went! VERY concerning!! I opted to cancel the entire order and will just source it elsewhere. I would not recommend these guys to anyone - super sketchy if you ask me!! Now, in all fairness, they had some great prices and their website is easy to use. However, the HUGE cons outweigh the pros here. Too bad too, as I was really excited about my order! Oh well, hopefully others can learn from my experience. Cheers! more
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