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Inflexible and Price Gouging - Review by Guest | American Family Fitness

American Family Fitness


Inflexible and Price Gouging 11/9/2012

I'm a personal trainer and fitness enthusiast - as someone who values the necessity of putting time and effort into one's health, I urge anyone looking for a gym NOT to sign up with American Family Fitness. Their facilities are usually more than adequate, but the way they treat members is nothing short of horrific. There are numerous hidden fees that go along with your contract, and they are always trying to get more from you by having personal trainers hound you to sign up with them (for extra), buying products, and other ridiculous things. The worse part is, if you want to get out of your contract, you either have to be moving far away, or disabled (with a doctor's note and all), after which they'll charge you $100 to cancel. Even if you have the legitimate reasons to cancel, they'll drag their feet and squeeze as much as they can out of you. If you're like me and simply want to cancel... Tough. They won't let you. You're stuck until the end of your contract to pay every month, whether you use it or not. I can understand the necessity of honoring contracts as well as needing to run a business, but AmFam's absolute refusal to work with customer's on an individual basis and consistent price gouging makes for a horrible place to go, even if you're just trying to get a quick workout. DO NOT SIGN UP WITH THEM! more
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