ARS has been my "go to" company for everything in my house for years. The BEST technician is Jerry Keiger. Jerry is professional and extremely competent. When one of my ovens quit working TWO weeks before Thanksgiving, I immediately called ARS and requested Jerry. His diagnosis was "spot on" and his repairs allowed me to breathe a sigh of relief. Jerry has repaired many appliances in my home all to my satisfaction. He is a definite asset to your company.