Burton claims a whole code of ethics, fair practices, etc. WRONG! They take advantage of the elderly, charge about 3 times what the service is worth and then don't provide an itemized bill or handle complaints well. A simple ball valve replacement ($10 part) came to over $440 for about 1.5 hours of work. Of course my elderly parents paid the bill as they felt pressured into a fix "right now" to avoid any damage. Sahme on Burton Plumbing of Omaha.