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Good Work. Subpar customer service - Review by Guest | Duncan Stone

Duncan Stone


Good Work. Subpar customer service 1/20/2012

Install went good. I requested my extra stone be delivered back to me when they came to install the counter tops. They did not bring it. I made multiple attempts to have it delivered to me without success. I finally gave up and drove to their office to pick it up myself. ( Please let me remind everyone that you paid for the entire slab so all remnants are yours to do with as you see fit either keep,sale,use now or in the future. Any fabricator can use your left over stone to make whatever you wish. Don't just leave it you paid for it and it isn't cheap.) 5+ months have passed and after many many attempts we still have not received our warranty on the sealer. more
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