We went here back in 2009 and it did look like it had been neglected, but we tried again Dec 29th 2011 and you could tell they had put forth some effort and made some improvements. All the ponds were full of water and working, music was playing, rotten boards on the walkways had been replaced and the electrical boxes no longer had wires hanging out, which was a little scary the first time we went. Bathrooms were clean and the video games were a little old, but all were working. The teenage guy in the lobby was VERY friendly and nice to us, even gave my daughter a little stuffed animal after she lost her money in the claw machine. I was glad we gave them another chance and my kids had a great time there!