Dr. Rich and his friendly staff are an incredible team! Dr. Rich explains everything he does and includes the patient in the process. I had 7 cavities filled in 2 visits and no pain and most importantly no fear. The office is very warm and "homey" complete with a fireplace and lighted candles. Best of all is that Dr. Rich called me from home to check on me...you can't find too many doctors that do that! Highly recommend!!