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Disappointment doesn't even cover it! - Review by Guest | Midway Chrysler Jeep Dodge Ram

Midway Chrysler Jeep Dodge Ram

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Disappointment doesn't even cover it! 1/1/2012

If this is the normal way business is done here then look out!! I traded in a truck and we had a deal on a new Challenger. It was to be shipped from another dealer since no one in San Diego had it. After the near 2 wk wait they called me, said it was here. Went to pick her up and when I saw her it was everything but the right color. They admitted there was a goof up in the vin they entered and in order to right it I would have to dish out a bunch more money. Why is the customer being punished for the dealer's goof? They didn't even try to make it right and just tried pushing a car I didn't order on me so they wouldn't have to eat the loss. Piss poor customer service! I'll never step foot in that Liar Dealership. They think you're stupid. What I believe happened was they knew from the get go it wasn't what I wanted but would just get it anyway thinkin I would just take it. They didn't care and I ended up taking back my trade in and they need to refund all the car money now. What a pain and what an awful crushing disappointed time it was for me. Save yourselves from this disaster of a dealership!! more
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