I had a really straightforward experience both times I took my Fit in for maintenance, once in 2010 and once a year later. No drama, no one was trying to sell me anything crazy (one time I had an Audi dealership try to convince me to pay them hundreds to change my car battery . . .) and everybody was kind and attentive. I'm hesitant to give 5 stars because these were pretty basic maintenance visits so the service was as expected. I brought the car in with no appointment on a Saturday and was able to retrieve it at the end of the day.
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