We'd like to thank the compassionate and caring staff at Emerald City for taking care of our elderly cat, Norman, and of us, during the traumatic event of having to put him to sleep due to multiple organ failure. Our normal vet is the Cat Clinic of Seattle, but they were closed when Norman was taking a turn for the worse. They had recommended Emerald City. The staff took the time to explain the procedure, let us have as much time as we needed to say our goodbyes before and after the procedure. The vet even consoled us because we were feeling guilty that we weren't sure if we waited too long.
This was one of the hardest days of our lives, but it could have been made worse by another staff. Thankfully, we had the Emerald City staff to help us through this horrible day. Thank you so much.
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