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Good customer service - Review by Guest | Kwik Kar Lube & Tune

Kwik Kar Lube & Tune

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Good customer service 5/28/2011

I took my 2005 Mazda 3 in for an oil change and it was recommended that a few other services were performed. It had been a while since I had scheduled service so I thought their recommendations were reasonable. A couple of days after the service, my check engine light came on. I called and shared my concerns. I am trying to sell the car so I wanted to make sure everything was running tip top. I was told to bring the car back in. The manager ran a diagnostic and determined the issue. It wasn't anything critical and I appreciated that he explained the problem. They didn't try to add a bunch of unnecessary services like the dealership service department does. Overall, I'm happy with the service and would recommend them. The wait times were reasonable and they were professional and honest. more
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