I just wanted to pass along my thanks to the entire staff at Rickenabugh as I just purchased a new Cadillac SRX. Having recently at 4 other dealerships when I was making my decision, the customer service I received at Rickenbaugh far surpassed what I experience anywhere else. It was one of the best experiences I've had in quite some time. I also wanted to commend Aaron Johnson for his help as my salesman. He did an outstanding job and really went the extra mile. Not only was he able to answer all my questions about the vehicle and options (impressive considering how many there are!), but him arranging an overnight test drive really did seal the deal and make my decision for me. Ron Young also made signing the papers quick and easy which is always refreshing. I will definitely be spreading the word with friends and colleagues of such a great dealership. Thank you again for all your help.
more