My old water heater was falling apart so new one professionally installed was an immediate need. The technician, Donny, arrived during the scheduled time window and went right to work. He inspected the existing heater and then explained what was needed. The old shutoff valve needed replacement. He pointed out its poor condition that I had not noticed. Donny also explained a local ordinance requiring earthquake straps - I hadn't known about that, either. We discussed costs, established what I wanted and he set to work. The old one was out with a minimum of mess, the new one installed in a very timely manner. Donny was professional and courteous. I heartily approve the Home Depot choice of using Fast Water Heater Company for their installation service.
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