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Poor customer service - Review by Guest | The Fanelli Window Pros

The Fanelli Window Pros

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Poor customer service 2/13/2011

Windows were installed quickly. However the installer was very sloppy, and cut many corners in wrapping the windows with flashing. Windows were very expensive for the poor quality of installation. Their customer service after the sale is terrible. I had a screen that did not fit and it took months to get it replaced. However business must be great because no one ever returned phone calls, and when mistakes were made in ordering no one takes responsibility. more
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