Listen people - there are positive reviews and negative reviews for every company out there. As a customer it is your responsibility to weed out the biased and learn from the unbiased. I am a Safe Touch customer and spent a little bit more than I thought I was going to, however, the choice was very simple for me. All I can suggest is that you give them a call and have them send out a consultant to give you pricing and show you what they have to offer. Then you don't have to make a judgement based on what others say on the internet, you can do what I did and use my own personal opinion. What works for me may not work for others and vice versa. I'm happy and it was an easy decision. Hope this helps.