I we referred to this place from a friend that had success with IVF here. So far I am not exactly enthused about this place. First off I live about 1 hour and 20 min away and they have had me come in 5 times within 14 days.
I understand that they need to do additional "work up" but I have been going through "work up" for 4 years with other doctors. So far, I have paid a to of money for them to tell me, Uh I don't know what that means. I also have to tell them a million times about stuff that is ALREADY IN MY CHART!
The exam rooms are very small and there are portions of the office that are under construction which makes me feel like the place is dirty. In addition the front desk woman is not friendly at all.
UPDATE: After spending over $1,000 at this place, a place that I was already not to happy about it just got worse. What a joke.
During all my "work up" I was continuously told that everything looks perfect, which is a huge no no in this industry. We can't help but to hope that it will work this time and implying additional false hope is just too much for one to handle.
I had an appointment one day at 10:30, when I got there I was told that they were running 30 min behind and was told that I could leave and come back. SERIOUSLY! I live over an hour away. Anyway that 30 min turned into an hour and 30 min. I finally got in at noon. And the whole time the "receptionist" was on the phone chatting with a friend and instant messaging when she should have been calling the patients letting them know about the delay. I sure would have liked to know before I left my house. I had my 4 year old step-daughter, so she got to sit around this while time bored out of her mind. Then after a month I get a bill, even though you have to pay for everything up front. They are billing me for $9.00! Really, because you guys wrote down 101 instead of 110 COME ON!
Everyone here does not have to proper bedside manner for this type of clinic. It's not just the receptionist that is rude, it is the entire staff.
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