Again, look at the coupons very carefully. 99% chance they dont apply to you or your house. I too fell for the 5 room 35$ scam. The guy was on time and very nice, HOWEVER, by the time he got done with measuring and quoting, the total came to 442$! When asked to do the 35$ job and nothing else, he pretty much refused. I did get a follow up call from Mike the manager, when I complained about the price increase, he didnt care. He was more upset the guy did not bring in the equipment and do a "Test" spot clean. This is a huge scam beyond reality. I have no idea how they have a A+ rating with BBB. I guess no one complains to them.