I am most happy that I decided to choose Auchinachie for my furnace installation. I had made several calls to various places around the Tier and even though Auchinachie's was slightly more, I realize now that it was well worth it. The customer service was 5 stars the whole way through... from the woman at the office to the person that came to my house. They answered all of the questions I had and gave advice on my new unit. Very happy!