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Terrible Experience - RE: Wedding - Review by Guest | The Perfect Petal

The Perfect Petal


Terrible Experience - RE: Wedding 12/12/2011

My best friend & I decided to use Perfect Petal for her wedding in Estes Park. We had a very productive and positive consultation months before the wedding. The estimate provided was reasonable. Day of the Wedding - Bride's Mom goes to pick up the flowers, corsages, boutonnieres, arrangements & Willow branches (being used in the centerpieces). The staff had trouble finding the order (which was fairly large?!?) & only after the bride's mother began looking in their cooler did they find them. After leaving the shop & getting almost ALL the way up to Estes Park, the bride's mother noticed the willow branches were NOT included. After contacting the shop, the staff requested she come back down get them (they did not offer any help or alternative). The bride's mother could not due to her daughter's wedding starting in a few short hours. I, (BF & Co-Wedding Planner) then called the shop to find out what they would do to help us, considering it was their mistake! I was told that they would find someone to drive them up to Estes Park. Which sounded great! The owner drove the willow branches up and dropped them off for the reception. After coming downstairs to assemble the centerpieces (one large branch percenterpiece). I realize they only brought 6 and we needed and ordered 7!!! Not only that...2 were so short and scrawny they looked like twigs. They were awful! I took apart one large one and wired extra pieces together to make them work :-/ Then, an hour before the ceremony, we realize that the Corsages & Boutonnieres from the Perfect Petal were one short AND they did not match as the bride had requested several times!! Overall, I am very disappointed! Especially considering their great reputation. They will not be receiving my or any of my friend's or family's business in the future. Be careful & check everything before leaving. more
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