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Worst Customer Service EVER - Review by Guest | Jam Paper & Envelope

Jam Paper & Envelope


Worst Customer Service EVER 12/8/2011

I would leave zero stars if I could. Tried to order from them and wanted to get overnight service. Was told they would not ship because the shipping cost exceeded the product cost. They demanded that I get a FedEx account to ship. Mike Jacobs was rude, unprofessional and a total jerk to me on the phone. Refused to put on a supervisor and hung up on me. After I tracked down a FedEx number and made a new order Mike Jacobs proceeded to cancel the order just out of spite and then sent threatening and harassing emails to me throughout the day. NEVER do business with this company or you will regret it. more
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