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Keep Shopping - Review by Guest | Gladstone Animal Clinic LLC

Gladstone Animal Clinic LLC

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Keep Shopping 12/6/2011

Gladstone Animal Clinic has some good doctors but if you choose to stay with this vet be sure to invest in pet insurance or some kind of a pet care program. Or always keep an emergency fund set aside for your pets. I have two cats and two dogs and stuck with Gladstone for at least 10 years as a loyal, paying customer. I bought all of my senior dogs medication refills there also, even though I knew I could order them online for less money. But when my 11 year old dog had an HGE episode, hemorrhagic gastroenteritis, Gladstone Animal Clinic refused to help her when I called them and told them I would not be able to immediately pay the bill at the time of services due to having already paid several hundred dollars to the Animal Emergency Clinic only a few hours earlier that same morning. Our conversation occurred at around 8:00am and my dog died at around 10:30am. If you can't set up some kind of an emergency backup plan for times like this then wait until AFTER they have done their work on your pet, and then tell them you can't pay at that time. Whatever you do, DO NOT call ahead and be honest with them upfront. Because if it is truly an emergency your pet will suffer and possibly die. Shop around, ask questions, and talk with some other vets before getting too comfortable at Gladstone Animal Clinic. more
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