I had the WORST experence here ever. First off, the woman that did my hairs name was Serena, STAY AWAY FROM HER. I have very long beautiful dark hair, I went in to get chuncky blonde full foil and hair cut. the hair cut was decent. although she seemed rushed. my hair color on the other hand is horrible. I came home from the salon and looked at it in the mirror and just cried. I am completely devistated. It is gray and orange. I honestly don't know what I am going to do. and to top it off, my brand new $50 Sweater I was wearing she got bleach running down the back and I will never be able to wear that again. I am beyond upset. Today I will be calling and someone at this salon better be doing something about this horrible service.