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Billing Dept Harassment - Review by Guest | Northside Hospital Spine Ctr

Northside Hospital Spine Ctr


Billing Dept Harassment 12/5/2011

I received care on 10/1. Did not receive a billing/statement until 11/15. ($58) I scheduled payment immediately through my bank for 12/14. I received the first "courtesy" call on 11/23 asking if I had received the bill and that I could pay over the phone. I explained that the payment was scheduled and when. I received my second call on 11/30 and I explained again and asked them to stop calling. I received a SECOND NOTICE ( I guess the first notice was the statment) in the mail on 12/2 (dated 11/23) with a clearly displayed Due Date of 12/7 (this was not displayed on the previous statement). The text of the notice explained that my balance was past due which is in direct contradiction to the heading and due date within the same notice. I have no problem with making the payment. I have a problem being harassed by their "Customer Service Department". Ridiculous. Call it what it is... "Collections & Harassment Department". more
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