John Meade delivered an early Christmas present. The temperature mixer on the master bath shower had frozen and provided only lukewarm water. John came on a Friday to diagnose the problem, ordered the part and came back to install it on a Tuesday. There was a chance that this wouldn't solve the problem, but John worked very carefully to unfreeze the mechanism and put in the new part. It worked! If it hadn't, it would have been a very expensive and difficult project, but John was determined to get it right the first time. His pleasant manner, neatness, and timeliness certainly gave me an early Christmas present. He was right when he said he should keep a supply of red bows in his truck for this kind of job. Thanks, John!