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Don't believe 5 star reviews - Review by Guest | Hopkins Ford Inc

Hopkins Ford Inc

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Don't believe 5 star reviews 11/28/2011

I've been going here for a couple years due to convenience and guess what? I dont know the owners name like one of the 5 star reviews (little suspicious dont you think) I won't go into too much detail but let's just say I have bought a car here and used the service department about a half dozen times (not including oil changes). Ripped off and overcharged EVERY time. Even have had them quote me a price on a part only to charge me significantly more for that part (even more than the more expensive option they made me aware of). They charged me $100 just to get the code when my check engine light came on. Then tried to chare me hundreds more to fix what they "think" is the problem. How do you charge $100 to read the code that the car uses to tell you what is wrong and still say they want to "try" one thing and then potentially charge you significantly more to try something else... This place is ridiculous, avoid it. Please understand that this review isn't based on one bad experience. Ive been there multiple times becasue it was convenient but the people are not particularly friendly or helpful and they WILL i repeat no matter what you get done THEY WILL RIP YOU OFF. you can try them out, but I would really recommend somewhere else more
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