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NIGHTMARE - Review by Guest | Soundview Glen Cove

Soundview Glen Cove

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NIGHTMARE 11/17/2011

I recently had my sons christening at Soundview. I always admired the places view and location. I met the owner and was instantly impressed however my party was a NIGHTMARE!!! Its been 4 days since the event and my blood is still boiling. We were supposed to start out with a cocktail party in the bar area or outside pending weather. Upon arrival there were 8 drunk golfers at the bar cursing and watching football. How am I supposed to welcome my guests in this atmosphere? The dining room was set up incorrectly and didn't even have the correct number of seats for my guests which created chaos. Guests were arriving and didn't have a place to sit. The service was TERRIBLE. The servers and the "manager" who had very little experience didn't know what they were doing. The food came out delayed, they weren't properly clearing the tables and people were complaining that their order wasn't taken and others that their food reached them cold. The printed menu had errors on it on top of it all.I'm beyond livid still, I would NEVER recommend this place. They lied that they could accommodate my size group and even after I went over everything in detail with them ahead of time they still messed it all up. The owner who I did the walk thru with wasn't even there and Matt the manager is a moron and not qualified at all! DON'T throw your private party here! I didn't get to enjoy my son's christening at all. My memory of this day has been forever ruined and the food wasn't even good! more
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