Good: They do everything in house, no subcontractors. They seem honest and forthcoming. It was nice to work with them. Their staff take pride in what they do.. Bad: Have no bad experiences to say. Improvements: I wish they could inventory more samples in the showroom, but that is really the only thing I can think of. They have an iron door, 2 other doors, and about 20 window manufacturers in the showroom.. Other: They were able to offer a 12 months, 0% No interest Financing for me..