Penny; We just wanted you to know that we are truly appreciative of all the hard work you have demonstrated when our family moved into our new home. My husband and I felt that you saw to it that matters were handled and you went above and beyond your call of duty. We were very impressed that you showed that you cared personally and you are a great representative of M&M. You should feel proud and so should the company. Thank you so much for being an awesome property manager.