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Disrespectful and arrogant - Review by Guest | Ted Russell Nissan

Ted Russell Nissan


Disrespectful and arrogant 11/14/2011

I abslutely agree with the other review. Unfortunately, I have had to deal with the service department several times in the past few years, and they are always rude, haugty, and downright nasty from the get go. They begin defensively as if they assume you are only there to try to cheat them, and then often take several attempts to fix the same on-going problem. Last time, we found that when we got home, the service guy had left a part unbolted under the hood. When we called, he said we could drive 30 miles to bring it back in or just fix it ourselves. No apologies, just frank indiference. I make every attempt to have my vehicle serviced elsewhere, as I have no desire to be patronized and abused. How do these people stay in business? I guess there's just no alternative for Nissan owners around here. Therefor, I'll never own another Nissan. Do your best to stay away from this business!!!! - at least the service department more
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