I used one time, but had a bad feeling about leaving my baby there, and she was extremely "skittish" for a few days afterward. I have taken her to other daycare without problems, but Dee's had opened this new big day care in Lakewood, so I tried it. I have since heard so many negative in-person reviews by numerous sources, and even of a dog's death in their care, that I will never use again. I'm now very suspicious of the five star ratings at various sites...are many of these written by employees????What about the "F"rating by the BBB????