I have taken my van there 4 times now. Yes as far as oil changes go there are cheaper places to go. But everytime I have gone there they have been professional and have never talked me into any service other then what I have asked for. Yesterday's service was wonderful to and when they informed me I should look into getting new brakes I said oh my husband can do that they never pressed it further. I didn't take it in for new brakes but to find out why my abs sensors came on and off. Charges a reasonable amount to hook it up for diagnostics which my dealership would have charged well over 50 more, Never had an issue. love them. and no I don't use them for oil changes.