I'm currently pregnant with my first child. And some of these reviews are correct, the Bellevue office is dingy looking and the front desk staff isn't all that warm. However, if you make your appointments at their brand new issaquah office at the Swedish in Issaquah.... You will have a great experience. Always friendly staff and wait times aren't too bad. Plus it's gorgeous! So if you have to wait a few extra minutes, it's no big deal.
Dr. Lacy is my doctor, and she has the best bedside manner I've ever seen. she's got the caring demeanor of a midwife, but the experience and skills of a doctor. I haven't left any of my appointments without laughing or smiling.
Now I've dealt with a few of the doctors on call over the phone when I had some issues earlier on in the pregnancy, and their demeanor wasn't nearly as good or nice as Dr. Lacy's. One of the previous people mentioned they had to get rescheduled. Well... She's an OB/GYN and delivers babies, so if someone goes into labor, yes she has to go. I know that one day I'll need her at my birth and someone will need to e rescheduled because of that, so I don't mind if I get rescheduled. Before you comment on a doctor, have an actual appointment with them. I think it's the front desk's fault for not communicating properly to you.
Did I mention I went through fertility treatment here to get pregnant? Jenny brown and Cheryl Axford helped me get pregnant when another doctor told me there was no hope. I still see them in the hall sometimes and they always check to see how I'm doing. Best service ever. Go to the issaquah office! You won't be dissapointed!