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Poor Customer Service - Review by Guest | Aerofit Health & Fitness Center

Aerofit Health & Fitness Center


Poor Customer Service 10/7/2011

I like the Aerofit Express gym (equipment wise) but I would be very hesitant before signing a contract with this gym. Unforseen charges on my checking account. Apparently a gym enhancement fee that I was NEVER aware of. Apparently listed on their paperwork but I was never given any membership agreement or signed for my membership. All done over the phone. I would rather cancel and they want to charge a large cancelation fee. There are better gyms in town that have great customer service and value your business. Account dept at Aerofit was horrible to me on the phone. Finally agreed to refund me the hidden fees charged. We will see if it actually goes through. Very unhappy and not worth all the hassle. more
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