Good: Variety of things (pipes, water pipes, papers, wraps, clothes, posters, incense). Also the 10% student discount is nice. Seems to normally be in stock and you can spend over a hour just looking at everything. When you talk to the employees they are nice and it's a relaxing shopping environmeny.. Bad: Sometimes you have to ask the employee to come get something for you and ring it up. Not horrible to do but it is awkward for the people who aren't in their much to have to go up and ask the employee if they can ring them up. Prices without the discount are a little higher than you can find at the other two head shops in Kent (Midnight Oasis and Twilight Boutique). Also I believe they close at 7:30 sharp during the week.. Improvements: Lower the prices of everything a few dollars and keep the discount at 10% or make the student discount 15%. Having the employees ask if they can help the customer with anything may fix that awkward moment of asking someone for help.. Other: Love the amount of everything and the discount. The more I go the more comfertable I am and more you can joke with the employees. Been there the most so far. Always enjoyed what I got..