Good: not a thing. Bad: rude crooks. Improvements: bulldoze this place. Other: My car's steering pump went; AAA picked it up and brought it to this dive. When the diagnostic quote finally came back, the parts he recommended I replace were literally twice the price quote I received from the dealer, not including labor. When I questioned them, they backpedaled, then called me back to say they could match "some" of the parts prices with used or refurbished parts. So I called my own tow service and got my car out of there. I will gladly pay extra for a tow somewhere honest then give these.
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