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NOT A GOOD EXPERIENCE! - Review by Guest | American Best Contact & Eye

American Best Contact & Eye

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NOT A GOOD EXPERIENCE! 8/17/2010

Untrained personnel were rude & dismissive. I was not told that my underlying medical condition requires a COMPREHENSIVE exam by an OPTOMOLIGIST (which would have been paid in full by my insurance) until AFTER THEY TOOK MY MONEY. Americas Best made the first pair of glasses with wrong prescription and I have to wait another seven to ten days and visit the store again. Second pair of glasses are very cute but to not fit, expecially after the "technician" bent the daylights out of them and crushed one of the nose pieces. They will have to remake the second pair of glasses also and I will have to wait another seven to ten days for them too but the store will not save me time & money by reordering them until I bring in the ones they broke first. I made four 50 mile round trip visits to the store & still do not have a functioning pair of glasses. I will need to make at least two more round trip visits to the store to get my two pairs of glasses. But America's Best sure has my money & doesn't care how much of my time and money they waste. I also had to make a big stink to get the promised "discounts" which they conveniently forgot to apply. This was a poor bargain and I wish I had just stayed with my dollar store glasses and gone to a local optomologist. Seek out other options than America's Best. Try Fred Meyers, Costco, discarded coke bottles at the side of the road. In my opinion its America's Worst except for the fact that the optomotrist was very nice. If you think you are a worthless piece of dirt who who should be treated like garbage, this is the store for you. more
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