I took my Kawasaki Vulcan 800 (year 1995) to have the major service and few other minor things done. The service department was curious and friendly. They were straight forward on the cost unlike Kawasaki shop near by. They where even cheaper than the Kawasaki shop and they did more over the service. I like the fact they where not going to cut corners to speed up service. I feel confident my bike got ther service it needed.
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