Car was there for repair, couldn't afford it right away, had it towed, many parts now missing, Service Mgr. said he wouldnt do anything to help. Said they are not responsible for theft on their property. Car was locked, no indications of anyone breaking in, they were the only ones with the key, and besides, who would steal parts from a Kia Spectra motor. They use these parts to put in other peoples cars to repair them I suspect. Lets see how profitable we can make the service department hey! Carlos the service manager is something else. Approximately $2800.00 worth of parts I was told. Spoke with supposedly 3 General Managers Jason, Brandon, and Cody, and have not even gotten a call back from them. Will now escalate the issue to the corporate office. I have 3 other Kia's purchased from another dealership, Its not the vehicles, it's the thievery that goes on and the dishonest and disrespectful way they have treated me at this dealership. If you do business with these people, expect the worst down the road.
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