Paid them 10K to waterproof my basement so we could finish it. Followed the plan that their estimator laid out, and he guaranteed to solve the problem. However their system is not draining properly. They have ignored me and my lawyer (my lawyer called everyday for a week). I am being forced to file a lawsuit just to get them to respond to me. As soon as you pay them, they refuse to provide you any customer service. I have great pictures and video of my flooded basement.
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