Sorry, but seattle vision gets the low rating for its front desk staff and business. Our appointment that was made and confirmed on the phone, was changed to a different date, without our knowledge, or a phone call to notify us about the change. We just had talked to them one day before our appointment to confirm it too. We came to our appointment for eye exam, and were told are appointment was for the following week. This was after we were told in a mean way "can you sit down, i am working with another person, and when i finish with them i will call you"
All we did was to enter, walk up to the counter to check in, waited till someone said we will be right with you, and after several minutes, were told "can you sit down". It seemed we were bothering them by standing where we were when we came up to the counter. We were just there at the counter, to check in. The staff seemed like they did not want another customer to deal with, we see that they do have alot of repeat customers, as we are too. We were not able to convince them about our appointment, they acted like we were wrong about our appointment, even after i told them i took time off of work to get here, we would not just pick a day, come here without having an appointment, but even so, they did not offer us service, simply said you have no appointment today. I guess i would have felt better if someone who over heard this conversation, which most did, since it is always very quiet, would have simply said sorry, my mistake, your mistake, both, or at least see who made the appointment, and who called us yesterday, to confirm apointment, but they did not. Not sure why? One thing for sure is that we wasted this day, without a reason as to why a business can treat customers without even a little respect..
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