Good: Najuwai(spelling?) is very helpful at selecting frames and fitting you for glasses. I would ask for her by name but she is usually there. It is like shopping with your best friend who will be honest with you about what looks good on you! Plus will remind you about comfort etc so you don't buy something that you won't wear.. Bad: I liked everything. Improvements: Great place. Other: I have purchased 5 glasses for myself, one pair of sunglasses for my daughter , one pair of glasses for my other daughter. A quality store that will fit you correctly! Dr. was very good with my daughter and took his time to discover what the problem was..