I was so disappointed. I work near the one off of Commerce. Our entire office of 300 people go there often. Last week I decided to take a new employee there. I bragged the entire time how great the food and atmosphere is. Only once we get there, the line is out the door. That is normal, since they used to be so good. But not the over hour wait through the line. I notice some people were leaving unhappy. No menu, new staff, and everything had changed. Once we got the food, it tasted like rubber. The burger was horrible. The service was dreadful. I asked the girl at the front if they had new ownership, and she confirmed. Never will I go back there...back to Angry Dog when I want a burger. I give Twisted Root in Deep Ellum a month before they have to shut down. I wonder if the other Twisted Roots have sold out as well...what a shame. Very disappointed.
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